Any product got damaged during the return shipment or not in the original condition are not eligible for refund nor exchange.

*Printed electronic receipt and original packaging slip are considered as valid proof of purchase*

Non-Eligible Items:

The following items are final sale: returns or exchanges will not be accepted.

• On-sale items
• Fabrics

Returns of Defective Products:

Returned products will be fully examined. The customer will be notified within a reasonable period of time whether you are entitled to a replacement or refund.

Refunds: 

Refunds will be credited in the original form of payment after the returned products get examined. Please allow a few business days for the transaction to proceed.

Delivery fees are not refundable.

Return Handling Fee:

If a return is due to damage or wrong products sent on our part, a return shipping label will be provided at no cost to you.

If a return is due to other reasons, and is returned using our provided shipping label, we'll deduct the cost of handling from your refund.

• Small Parcel Returns are charged at $15 per order.
• Large Parcel Returns are charged at $25 per order.