Return & Exchanges
Any product got damaged during the return shipment or not in the original condition are liable to the customer.
*Printed electronic receipt and original packaging slip are considered as valid proof of purchase*
The following items are final sale: returns or exchanges will not be accepted.
- On-sale items
Returns of Defective Products:
Returned products will be fully examined. The customer will be notified within a reasonable period of time whether you are entitled to a replacement or refund.
Refunds will be credited in the original form of payment after the returned products get examined. Please allow a few business days for the transaction to proceed.
Delivery fees are not refundable.
Return Handling Fee:
If a return is due to damage or wrong products sent on our part, a return shipping label will be provided at no cost to you.
If a return is due to other reasons, and is returned using our provided shipping label, we'll deduct the cost of handling from your refund.
- Small Parcel Returns are charged at $15 per order.
- Large Parcel Returns are charged at $25 per order.