Shipping policy

How Do I Get Free Shipping? 

Delivery orders over $100  before taxes are eligible for free standard shipping within Canada & USA

 

What Are The Shipping Options? 

The shipping options are based on the weight of the products you ordered, and standard shipping and express shipping are provided as below if your order is under $100.

Canada & USA:

Service Weight Shipping Rate Order Delivery**
Express 0 Kg - 1 Kg $15 1 - 3 business days
Express 1 Kg and up $25 1 - 3 business days
Standard 0 Kg - 1 Kg $10 3 - 9 business days
Standard 1 Kg and up $15 3 - 9 business days

 

International:

Shipping rate is calculated automatically by during your checkout.

*US Territories are not included, may subject to international shipping*

**Please allow 1 - 3 business days for your package to be proceed. Note that fulfillment times can vary during sales and holidays. Please allow additional time for orders shipped to remote locations**

If you have special demand or inquiry about shipping, please contact our customer support team at hello@camilialiving.com.

 

Can I Change My Shipping Address or Make Cancellation For My Order?

Changing shipping address only applies to orders have not been shipped out. We are unable to redirect your package once shipped out. Cancellation may only be made within 24 hours after order been placed. To request address change or cancellation, please contact our customer support team.

 

Will My Package Get Charged With Import Taxes or Brokerage Fees?

There will be no additional import taxes or brokerage fees for any domestic orders within Canada.

There may be import taxes or brokerage fees incurred for orders to USA and International. These fees are set by the local government or the shipping courier and are the responsibility of the customer.